Compliance​

By fostering a culture of ethics and compliance from the top and across all our lines of business, we help everyone make the right decisions and our business becomes more agile, responsive and competitive.
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Our Policies and Procedures

With the aim of providing our colleagues and our third parties with a set of rules, principles and guidelines to guide us in the business activities that our company is involved in, we also have the following policies/procedures.

Download Code of Ethics and Professional Conduct Policy

The Code of Ethics and Professional Conduct describes what is expected of all Employees of all the Group’s Companies.
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Download Anti-Bribery and Corruption Policy

‘Corruption’ involves behaviour on the part of individuals, not limited to Public Officials, whether politicians or civil servants.
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Gifts & Hospitality Policy

Employees are by virtue of shared commercial arrangements with Business Partners may be faced to a situation where they can be offered Gifts or Hospitality or vice versa.
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Supplier Code of Conduct Policy

This Supplier Code of Conduct (the Code) describes what is expected from all the Suppliers, including service providers, vendors, third parties sharing a business relationship with any Company of the AXIAN Group.
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Anti-Money Laundering and Combatting the Financing of Terrorism (“AML CFT”) Policy

Money laundering occurs whenever any person engages in a transaction that involves another person’s direct or indirect benefit from crime.
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Fraud Management Policy

Fraud is any activity that relies on deception in order to secure an unfair or unlawful gain, which may not necessarily be of financial nature, over another person.
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Conflict of Interest Policy

A conflict of interest refers to a situation in which Private Interests are at odds with the Company’s interests, including the fiduciary ‘duty of loyalty’ owed to the Company.
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Third Party Management Policy

The purpose of this Policy is to provide a framework to manage the risks associated with conducting business with a Third Party.
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Download Whistleblowing Policy

The Company is committed to the highest standards of transparency, integrity, accountability and high ethical standards by helping to foster.
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Investigation Policy

For avoidance of any doubt on the essence of this Policy, a distinction to be made between a case of operational non-compliance.
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Insider Trading Policy

Insider Trading is the use of Material Non-public Information for one’s own Private Interest or that of one’s close relations to the detriment of other persons
Download

Axian -Speak-Up platform

The “Axian -Speak-Up Platform” is available to all our colleagues and third parties, it allows them to raise any genuine concerns or report potential or actual breaches. It can be reached by telephone or online via a web-based reporting tool. It is accessible 24 hours a day, seven days a week. The helpline is hosted by a third-party provider and operated professionally trained third-party representative. 

Please click Here to access the Axian Speak Up platform

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Terms & Conditions

Pack available for France

  • 4 min at TZS 5000 (valid 7 days)
  • 15 min at TZS 13000 (valid 30 days)
  • Dial *148*00# to subscribe
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Pack available for Central & East Africa (DRC, Burundi, Somalia, Uganda)

  • 3 min at TZS 5000 (valid 24h)
  • 6 min at TZS 10000 (valid 7 days)
  • 10 min at TZS 15000 (valid 30 days)
  • 15 min at TZS 22000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for UK, Germany, Ireland, Norway, Turkey

  • 5 min at TZS 5000 (valid 24h)
  • 12 min at TZS 10000 (valid 24h)
  • 24 min at TZS 20000 (valid 7 days)
  • Dial *148*00# to subscribe
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Pack available for SA, Mozambique, Angola, Botswana

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 6000 (valid 7 days)
  • 14 min at TZS 10000 (valid 30 days)
  • 29 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
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Pack available for Zambia, Malawi, Zimbabwe

  • 3 min at TZS 3000 (valid 24h)
  • 6 min at TZS 6000 (valid 7 days)
  • 10 min at TZS 10000 (valid 30 days)
  • 15 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
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Pack available for Ghana and Nigeria

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 6000 (valid 7 days)
  • 14 min at TZS 10000 (valid 30 days)
  • 29 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for Ivory coast, Cameroon, Senegal

  • 3 min at TZS 5000 (valid 24h)
  • 6 min at TZS 10000 (valid 7 days)
  • 10 min at TZS 15000 (valid 30 days)
  • 15 min at TZS 22000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for UAE, Yemen, Pakistan, Saudi Arabia, Qatar, Lebanon, Oman

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 5000 (valid 7 days)
  • 18 min at TZS 10000 (valid 30 days)
  • 38 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
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Pack available for Egypt

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 6000 (valid 7 days)
  • 14 min at TZS 10000 (valid 30 days)
  • 29 min at TZS 20000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for India, China, Hong Kong, USA, Canada

  • 10 min at TZS 1000 (valid 24h)
  • 40 min at TZS 3000 (valid 24h)
  • 80 min at TZS 5000 (valid 7 days)
  • 180 min at TZS 10000 (valid 30 days)
  • Dial *148*00# to subscribe
Close

Pack available for Kenya, Rwanda, Ethiopia, Sudan

  • 4 min at TZS 3000 (valid 24h)
  • 8 min at TZS 6000 (valid 7 days)
  • 14 min at TZS 10000 (valid 30 days)
  • 29 min at TZS 29000 (valid 30 days)
  • Dial *148*00# to subscribe
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Terms & Conditions

  • Customers should give their correct information only, by filling in and signing the device loan form.
  • Customer must pay initial deposit first before taking the mobile phone.
  • In case of failure to self-pay, TIGO will deduct the daily fee amount from your Tigopesa account.
  • Loan Repayment
    • You will be deducted from the amount you have skipped or due direct from your Tigopesa.
    • If payment is not made in time, the expected repayment will be deducted from your Tigopesa account.
    • You proceed with manual repayment through USSD Main menu *147*00# or Tigopesa App.
  • Upon an event of default, customer agree for any one or more of the following actions to be exercised:
    • Lock the device which will prevent from using any of the device functionality.
    • Require to immediately pay the outstanding unpaid amount financed.
    • A locked device can only be unlocked by paying the outstanding via Tigopesa app only.
  • For every repayment customer will receive his/her daily offer of MBs and if not, offer will be received.
  • The device will remain to be owned by HONORA TANZANIA PUBLIC LIMITED COMPANY unless the loan is completed.
  • You will be able to get another loan if you have completed your loan and your tenure for loan.
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